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Frequently Asked

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I need 2.5 or 3 inch round images of the highschool plays logo. How many images come in one sheet?

limit is 12 per sheet..

The person is allergic to eggs nuts and all dairy. Safe for him? It's his Golden birthday. If I send a picture of him can it be printed on gold sugar sheet?

Our icing sheets are free of any known allergens.

I need 2.5 or 3 inch round images of the highschool plays logo. How many images come in one sheet?

limit is 12 per sheet

I need the 8.5x14 sheet but see it in the drop down. I do I order that size? Thanks

Go back to category and order particular size as individual unit ( product )

How long does it take to print image and me receive it?

Same day turnaround with expedited processing before 2pm EST and next day without. There are many delivery options at checkout including overnight, 2-day guaranteed, etc.

Is it possible to print a 9 inch round image?

it's possible .. design your circle , upload design to 11x17 inch sheet , make note for exact size.. you'll have to cut it out manually ..

How long does it take to get the image?
How do I upload a photo/picture? I can add the image but there is no button for upload?

image will be uploaded when you click add to cart button

How long can the custom edible print sheets be stored? Do they require refrigeration?

no refrigeration ..

Just want to clarify how this works. Do you ship the edible print alone so that I will be able to put it on my own cake?

Correct

will this image fit on 1/2 sheet cake?

choose 11x17 size for 1/2 sheet cake

Are your sheets and Ink nut free?

Yes , our inks and sheets are free of any known allergens

Can you print straight text? I would like two pages from a book for an open book cake.

Yes; you can set-up a PDF or Word document with your text and upload as an image.

How do I upload picture

click on upload file button

Do you have 6" round or 10" round options?

Yes, we do.

I would like to have two 8.5 x 11 sheets printed and each would have multiple images that I am hoping to cut out. Is this possible? Is the material easy to trim?

Yes this is a popular method of ordering. We recommend creating a PDF with all your images sized to our print size of 8.1x10.4". The sheet is very easy to cut with most cutting tools.

Do these work well placed on top of buttercream icing or do you need to put something under the print?

Yes they work well with most buttercream icing formulas. You may have trouble with the icing sheet sticking if the buttercream is oily however. If this is the case, simply apply a small layer of corn syrup underneath the print and that will solve the issue.

Can you print a 1 1/2 inch cup cake topper logo on a thick bright white frosting sheet? If so are the circles cut out so I would just need to stick on cupcake and can I order 4 weeks ahead of event or is that not a good idea?

Yes, yes, yes and yes...

How long for turnaround on these?

up to 48 hours unless expedited processing is marked. In that case topper will dispatch usually in next few hours if order is placed before 2pm ET Mon-Fri

we are looking to get 4 logos for NYC sports teams printed to go on a retirement cake...is that something you can do and how fast can we get it and of course how much ..thanks so much .

Yes , we can do it .. shipping options are displayed at the checkout page

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